Experience developing clinics.
Expertise strengthening operations.
With five years of experience in mental and behavioral health operations, I have played a key role in developing and launching 23 mental and behavioral health clinics. My background began with a year as an executive director at a treatment location, followed by four years developing the processes, training, and operational support that prepared new franchise locations to open and operate.
My work extended from individual clinic launches to creating the systems that supported locations across the franchise. I designed and established a centralized live support center and developed the shared resource library, operational workflows, process guides, and training materials used by location teams. These resources gave owners, administrators, and staff a consistent foundation for navigating startup requirements and everyday operations.
That experience combines direct clinic leadership with process development and implementation. I understand how to identify what a team needs, build a workable process, and translate it into clear guidance that staff can apply. My areas of experience include authorization documentation for TMS, mental health IOP, and substance use IOP; assessment and treatment planning workflows; BestNotes; and staff onboarding and training.
My background also includes work with billing and credentialing processes, state surveys, and Joint Commission preparation. This broader perspective helps me recognize how clinical documentation, staff responsibilities, and coordination across providers and external partners affect a practice’s operational readiness.
I founded Elevate Clinical Solutions to bring this experience to new and established practices seeking stronger operational processes. Whether you are preparing to open or improving an existing workflow, I offer focused support grounded in integrity, a strong work ethic, and practical guidance your team can apply.
Schedule a conversation with Brandi01 / INTEGRITYDo the work with care.
Honest guidance, clear expectations, and a commitment to following through.
02 / STRONG FOUNDATIONSBuild before you grow.
Establish clinical processes your team can understand, follow, and carry forward.
03 / PRACTICAL SUPPORTMake it work in real life.
Hands-on experience translated into useful tools, thoughtful training, and clear next steps.